I stumbled across Pupology via a google search one late night when looking into “Raw” feeding my pups. I gave the shop a call around 8 pm (I wasn’t sure if they were a huge commercial store open till 9) come to find out, they’re not. 👀 Lol HOWEVER, lo & behold someone answered...well I’m pretty sure I poured out my entire life story, my fears, & woes about finding a shop and information about dog food to the poor lady on the other end of the line. 🙈She was so receptive & laughed, joked, & made honest recommendations for close to an hour before inviting me to her shop. Janet, you will ALWAYS hold a place in our hearts. ♥️ You have LITERALLY changed John & I, along with our pups lifestyle (SERIOUSLY! For the absolute best😘). 🤪😅😍 You & Kelsey have given my little fur family more information, love, treats, & suggestions than google & other pet stores combined! 🧐🙊🤯 You both always go out of your way to help us understand your products, you stand behind them, & if you don’t know the answer- you help us find it! 🥰 When I made that phone call last year I thought I’d be speaking to a run of the mill employee giving me “in stock” information, instead it was like I was calling an old friend. 🙂 I wasn’t sure what to expect when I made my way over to your shop, but when I left- I knew I had just found another family- a “pack” of my own. ❤️ You will always have our best wishes, prayers, business, & support. Thank you for starting up Pupology, but even more for keeping your products authentic, staying true to yourself, & sharing your wealth of knowledge with us. We absolutely recommend & encourage others to step into your shop. I guarantee you won’t walk out empty handed & you’ll learn something new. 👍🏽🐶🤗